Report Description Table Of Content Research Methodology Download Free Sample

Market Snapshot

CAGR:8.46

2023

2032

Source: Market Expertz

Study Period	2019-2032
Base Year	2023
Forcast Year	2023-2032
CAGR	8.46

Gain accurate insights regarding the negative impacts of COVID-19 on all markets and industries

Download Sample Pdf

Report Overview

The Conversational AI Platform Market is poised for substantial growth, with a projected Compound Annual Growth Rate (CAGR) of 24.81% between 2022 and 2032. The market size is anticipated to expand by USD 16.34 billion during this period. Conversational AI platforms refer to the integration of artificial intelligence technologies into chatbots, virtual assistants, and messaging applications to enable human-like interactions and seamless customer engagement.

Conversational AI Platform Market Overview:

Drivers:

The increasing demand for personalized customer experiences, advancements in natural language processing, and the need for efficient customer support drive the expansion of the Conversational AI Platform market. Businesses are adopting conversational AI to enhance customer engagement, automate customer interactions, and improve overall satisfaction.

Furthermore, the rise of messaging applications and the potential of AI to understand and respond to human language contribute to market growth. Conversational AI-powered platforms provide real-time communication solutions for businesses.

Trends:

The integration of AI-driven sentiment analysis and emotional intelligence within conversational AI platforms is a significant trend shaping the market. Organizations are utilizing conversational AI to detect customer emotions, gauge satisfaction, and tailor responses accordingly.

Moreover, the adoption of AI-powered chatbots for e-commerce and retail is growing. Conversational AI in these sectors enables personalized product recommendations, order tracking, and seamless shopping experiences.

Restraints:

Challenges such as privacy concerns, maintaining context in complex interactions, and the need for robust data handling pose obstacles in the market. Ensuring data security, complying with data protection regulations, and preserving the conversational context are critical considerations.

Additionally, addressing user trust in AI-generated interactions and ensuring accurate language understanding for diverse customer queries can be a barrier. Businesses need to build confidence in their conversational AI platforms and fine-tune language models.

Conversational AI Platform Market Segmentation by Component: The Solution segment, which involves AI-powered chatbot and virtual assistant solutions, is expected to witness substantial growth during the forecast period. Conversational AI solutions provide businesses with tools for building and deploying interactive and human-like communication platforms.

Furthermore, the Services segment is relevant for organizations seeking implementation, integration, training, and support services for their conversational AI platforms.

Conversational AI Platform Market Segmentation by Deployment Mode: The Cloud-based segment, which offers scalable and easily accessible conversational AI solutions, is anticipated to remain prominent due to its flexibility and cost-effectiveness.

Regional Overview:

Download the report summary now!

Request pdf Sample

North America is projected to contribute significantly to the global Conversational AI Platform market, accounting for 41% of the market share during the forecast period. The region's technological innovation, customer-centric approach, and adoption of digital communication drive market demand.

Moreover, North America's emphasis on enhancing customer engagement aligns with the growing trend of integrating Conversational AI platforms for improved customer interactions.

In 2020, the Conversational AI Platform market experienced growth as businesses sought innovative ways to provide customer support and communication during the COVID-19 pandemic. Conversational AI-powered platforms played a pivotal role in maintaining customer connections.

Conversational AI Platform Market Customer Landscape: The market report analyzes the adoption lifecycle, ranging from early adopters to late adopters. It examines adoption rates across different industries, considering penetration levels. The report also explores key criteria influencing Conversational AI platform selection and implementation.

Major Conversational AI Platform Market Companies: Key players in the Conversational AI Platform market are implementing strategies such as product innovation, partnerships, and acquisitions to enhance their market presence.

Some major players include:

IBM Corporation
Google LLC
Microsoft Corporation
Amazon Web Services, Inc.
Oracle Corporation
Nuance Communications, Inc.
Chatfuel
LivePerson, Inc.
Artificial Solutions International AB
Baidu, Inc.

The research report provides a comprehensive competitive landscape analysis of 20 market companies, evaluating their strengths, weaknesses, and strategic approaches. The analysis categorizes companies based on their market focus and dominance.

Segment Overview:

The Conversational AI Platform market report forecasts revenue growth globally, regionally, and at the country level. It analyzes trends and growth opportunities from 2019 to 2032.

Component Outlook (USD Billion, 2019 - 2032)

Solution
Services

Deployment Mode Outlook (USD Billion, 2019 - 2032)

Cloud-based
On-premises

Geography Outlook (USD Billion, 2019 - 2032)

North America

U.S.
Canada

Europe

U.K.
Germany
France
Rest of Europe

APAC

China
Japan
India

South America

Brazil
Argentina
Rest of South America

Middle East & Africa

UAE
South Africa
Rest of Middle East & Africa

TABLE OF CONTENTS: GLOBAL Conversational AI Platform MARKET

Chapter 1. MARKET SYNOPSIS

1.1. Market Definition

1.2. Research Scope & Premise

1.3. Methodology

1.4. Market Estimation Technique

Chapter 2. EXECUTIVE SUMMARY

2.1. Summary Snapshot, 2016 – 2027

Chapter 3. INDICATIVE METRICS

3.1. Macro Indicators

Chapter 4. Conversational AI Platform MARKET SEGMENTATION & IMPACT ANALYSIS

4.1. Conversational AI Platform Segmentation Analysis

4.2. Industrial Outlook

4.3. Price Trend Analysis

4.4. Regulatory Framework

4.5. Porter’s Five Forces Analysis

4.5.1. Conversational AI Platform Of Suppliers

4.5.2. Conversational AI Platform Of Buyers

4.5.3. Threat Of Substitutes

4.5.4. Threat Of New Entrants

4.5.5. Competitive Rivalry

Chapter 5. Conversational AI Platform MARKET BY Type landscape

SIGHTS & TRENDS

5.1. Segment 1 Dynamics & Market Share, 2019 & 2027

5.2 Type 1

5.2.1. Market Estimates And Forecast, 2016 – 2027 (USD Million)

5.2.2. Market Estimates And Forecast, By Region, 2016 – 2027 (USD Million)

5.3 Type 2

5.3.1. Market Estimates And Forecast, 2016 – 2027 (USD Million)

5.3.2. Market Estimates And Forecast, By Region, 2016 – 2027 (USD Million)

5.4 Type 3

5.4.1. Market Estimates And Forecast, 2016 – 2027 (USD Million)

5.4.2. Market Estimates And Forecast, By Region, 2016 – 2027 (USD Million)

Chapter 6. Conversational AI Platform MARKET BY End user INSIGHTS & TRENDS

6.1. Segment 2 Dynamics & Market Share, 2019 & 2027

6.2 End user 1

6.2.1. Market Estimates And Forecast, 2016 – 2027 (USD Million)

6.2.2. Market Estimates And Forecast, By Region, 2016 – 2027 (USD Million)

6.3 End user 2

6.3.1. Market Estimates And Forecast, 2016 – 2027 (USD Million)

6.3.2. Market Estimates And Forecast, By Region, 2016 – 2027 (USD Million)

6.4 End user 3

6.4.1. Market Estimates And Forecast, 2016 – 2027 (USD Million)

6.4.2. Market Estimates And Forecast, By Region, 2016 – 2027 (USD Million)

Chapter 7. Conversational AI Platform MARKET REGIONAL OUTLOOK

7.1. Conversational AI Platform Market Share By Region, 2019 & 2027

7.2. NORTH AMERICA

7.2.1. North America Conversational AI Platform Market Estimates And Forecast, 2016 – 2027 (USD Million)

7.2.2. North America Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.2.3. North America Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.2.4. North America Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.2.5. U.S.

7.2.5.1. U.S. Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.2.5.2. U.S. Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.2.5.3. U.S. Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.2.5.4. U.S. Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.2.6. CANADA

7.2.6.1. Canada Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.2.6.2. Canada Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.2.6.3. Canada Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.2.6.4. Canada Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.3. EUROPE

7.3.1. Europe Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.3.2. Europe Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.3.3. Europe Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.3.4. Europe Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.3.5. GERMANY

7.3.5.1. Germany Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.3.5.2. Germany Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.3.5.3. Germany Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.3.5.4. Germany Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.3.6. FRANCE

7.3.6.1. France Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.3.6.2. France Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.3.6.3. France Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.3.6.4. France Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.3.7. U.K.

7.3.7.1. U.K. Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.3.7.2. U.K. Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.3.7.3. U.K. Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.3.7.4. U.K. Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.4. ASIA-PACIFIC

7.4.1. Asia Pacific Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.4.2. Asia Pacific Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.4.3. Asia Pacific Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.4.4. Asia Pacific Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.4.5. CHINA

7.4.5.1. China Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.4.5.2. China Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.4.5.3. China Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.4.5.4. China Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.4.6. INDIA

7.4.6.1. India Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.4.6.2. India Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.4.6.3. India Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.4.6.4. India Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.4.7. JAPAN

7.4.7.1. Japan Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.4.7.2. Japan Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.4.7.3. Japan Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.4.7.4. Japan Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.4.8. AUSTRALIA

7.4.8.1. Australia Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.4.8.2. Australia Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.4.8.3. Australia Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.4.8.4. Australia Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.5. MIDDLE EAST AND AFRICA (MEA)

7.5.1. Mea Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.5.2. Mea Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.5.3. Mea Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.5.4. Mea Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

7.6. LATIN AMERICA

7.6.1. Latin America Conversational AI Platform Market Estimates And Forecast, 2016 – 2027, (USD Million)

7.6.2. Latin America Conversational AI Platform Market Estimates And Forecast By Segment 1, 2016 –2027, (USD Million)

7.6.3. Latin America Conversational AI Platform Market Estimates And Forecast By Segment 2, 2016 –2027, (USD Million)

7.6.4. Latin America Conversational AI Platform Market Estimates And Forecast By Production Process, 2016 –2027, (USD Million)

7.6.5. Latin America Conversational AI Platform Market Estimates And Forecast By Segment 3, 2016 –2027, (USD Million)

Chapter 8. COMPETITIVE LANDSCAPE

8.1. Market Share By Manufacturers

8.2. Strategic Benchmarking

8.2.1. New Product Launches

8.2.2. Investment & Expansion

8.2.3. Acquisitions

8.2.4. Partnerships, Agreement, Mergers, Joint-Ventures

8.3. Vendor Landscape

8.3.1. North American Suppliers

8.3.2. European Suppliers

8.3.3. Asia-Pacific Suppliers

8.3.4. Rest Of The World Suppliers

Chapter 9. COMPANY PROFILES

9.1 Microsoft

9.1.1. Company Overview

9.1.2. Financial Performance

9.1.3. Product Insights

9.1.4. Strategic Initiatives

9.2 LiveChat

9.2.1. Company Overview

9.2.2. Financial Performance

9.2.3. Product Insights

9.2.4. Strategic Initiatives

9.3 CM

9.3.1. Company Overview

9.3.2. Financial Performance

9.3.3. Product Insights

9.3.4. Strategic Initiatives

9.4 Alphabet

9.4.1. Company Overview

9.4.2. Financial Performance

9.4.3. Product Insights

9.4.4. Strategic Initiatives

9.5 Artificial Solutions

9.5.1. Company Overview

9.5.2. Financial Performance

9.5.3. Product Insights

9.5.4. Strategic Initiatives

9.6 Company 6

9.6.1. Company Overview

9.6.2. Financial Performance

9.6.3. Product Insights

9.6.4. Strategic Initiatives

9.7 Company 7

9.7.1. Company Overview

9.7.2. Financial Performance

9.7.3. Product Insights

9.7.4. Strategic Initiatives

9.8 Company 8

9.8.1. Company Overview

9.8.2. Financial Performance

9.8.3. Product Insights

9.8.4. Strategic Initiatives

9.9 Company 9

9.9.1. Company Overview

9.9.2. Financial Performance

9.9.3. Product Insights

9.9.4. Strategic Initiatives

9.10 Company 10

9.10.1. Company Overview

9.10.2. Financial Performance

9.10.3. Product Insights

9.10.4. Strategic Initiatives

RESEARCH METHODOLOGY

A research methodology is a systematic approach for assessing or conducting a market study. Researchers tend to draw on a variety of both qualitative and quantitative study methods, inclusive of investigations, survey, secondary data and market observation.

Such plans can focus on classifying the products offered by leading market players or simply use statistical models to interpret observations or test hypotheses. While some methods aim for a detailed description of the factors behind an observation, others present the context of the current market scenario.

Now let’s take a closer look at the research methods here.

Secondary Research Model

Extensive data is obtained and cumulated on a substantial basis during the inception phase of the research process. The data accumulated is consistently filtered through validation from the in-house database, paid sources as well reputable industry magazines. A robust research study requires an understanding of the overall value chain. Annual reports and financials of industry players are studied thoroughly to have a comprehensive idea of the market taxonomy.

Primary Insights

Post conglomeration of the data obtained through secondary research; a validation process is initiated to verify the numbers or figures. This process is usually performed by having a detailed discussion with the industry experts.

However, we do not restrict our primary interviews only to the industry leaders. Our team covers the entire value chain while verifying the data. A significant number of raw material suppliers, local manufacturers, distributors, and stakeholders are interviewed to make our findings authentic. The current trends which include the drivers, restraints, and opportunities are also derived through the primary research process.

Market Estimation

The market estimation is conducted by analyzing the data collected through both secondary and primary research. This process involves market breakdown, bottom-up and top- down approach.

Moreover, while forecasting the market a comprehensive statistical time series model is designed for each market. Macroeconomic indicators are considered to understand the current trends of the market. Each data point is verified by the process of data triangulation method to arrive at the final market estimates.

Final Presentation

The penultimate process results in a holistic research report. The study equips key industry players to undertake significant strategic decisions through the findings. The report encompasses detailed market information. Graphical representations of the current market trends are also made available in order to make the study highly comprehensible for the reader.

You can also purchase parts of this report. Do you want to check out a section wise price list?

Request for Special Pricing

Personalized Business Report Tailored to Your Requirements

Our expert analysts collaborate directly with you to comprehend your specific needs.
Get data on regions, segments, competitors, and vendors of your choice.
Information is presented in alignment with your exact preferences and formatting.

Request for customization

Ask For Discount

Free Sample Report

"Find new revenue generation opportunities"

Conversational Ai Platform Market Size, Type Analysis, Application Analysis, End-Use, Industry Analysis, Regional Outlook, Competitive Strategies And Forecasts, 2023-2032